The policies listed here in these tabs governs the use of our website and terms that become binding by using the site or making a purchase to gain entry to our festival. Please review and read ALL policies.
Please remember by using this site or clicking “[I AGREE]”, you agree to these terms, conditions, refund policy and you agree to the Arbitration Agreement, and the Consent to Electronic Contracting and Communications. If you do not agree to these terms and conditions, the Arbitration Agreement, or the Consent to Electronic Contracting and Communications stop using this site immediately. As used in the Arbitration Agreement and the Consent to Electronic Contracting and Communications, “company” “we,” “our,” and “us” mean Lights Over America and its successors, assigns and agents.
If you purchase tickets to gain entry to our events, you are agreeing to abide by every policy, term, rules set forth in these tabs!
Welcome to the website Lights Over America. This website is owned and operated by Lights Over America(LOA) (the “Company,” “us,” “our,” or “we”).
These Terms and Conditions of Use (“Terms of Use“) set forth the terms and conditions under which you are authorized to use one of our websites, including any website where these Terms of Use are posted.
Through your use of our website, you consent to the practices described in these Terms of Use.
To the extent additional rules or guidelines affect your use of our website, those rules and guidelines (including our Privacy Policy) are hereby incorporated by reference into these Terms of Use. By using any of our website, you agree to these Terms of Use. If you do not agree to these Terms of Use, you should immediately stop using our website.
YOUR REPRESENTATIONS
As a condition of your right to use our website, you represent that you are of legal age to enter into a binding contract and that you are not a person barred from accessing the website under the laws of the United States or any other country.
RESTRICTED ACTIVITIES
You may not engage in any of the following with regard to the website (including without limitation posting or transmitting content through the website), and you agree not to use the website to:
Further, you may not:
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, LIGHTS OVER AMERICA, THEIR RELATED ENTITIES, SERVICE PROVIDERS, LICENSORS, AND RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS (COLLECTIVELY THE “COMPANY PARTIES”) EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, RELATED TO OUR DIGITAL SERVICES.
THE USER EXPRESSLY ASSUMES ALL RISK AND DANGER ARISING FROM OR INCIDENTAL TO THE USE OF THIS WEBSITE, WHETHER SUCH RISKS OCCUR PRIOR TO, DURING, OR SUBSEQUENT TO THE ACTUAL USE OF THE SERVICE THE USER EXPRESSLY RELEASES THE EVENT FACILITY, LANDOWNERS, MANAGEMENT, PROMOTERS, PARTICIPANTS, PERFORMERS, ARTISTS, AND THE TICKETING AGENCY AND/OR TICKETING SERVICES PROVIDER (collectively “MANAGEMENT”) AND ALL OF THEIR OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, AND AGENTS, FROM ANY AND ALL CLAIMS THAT THE USER HAS OR MAY HAVE THAT ARISE FROM OR ARE INCIDENTAL TO THE USE OF THE WEBSITE, INCLUDING ANY CLAIMS ARISING OUT OF THE NEGLIGENCE OF MANAGEMENT OR MANAGEMENT’S OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, OR AGENTS.
COPYRIGHT AND TRADEMARK INFORMATION
All content, copyrights and other intellectual property rights in the content available on our website, including without limitation design, text, graphics, interfaces, and the selection and arrangements thereof, are owned by Lights Over America with all rights reserved. In some cases, such content may be licensed to Lights Over America by third parties. This content is protected by the intellectual property rights of Lights Over America or those owners. All content which qualifies for protection under U.S. Federal Copyright Law is subject to the exclusive jurisdiction of the Federal Court System, whether registered or unregistered. All trademarks displayed on our Digital Services are the trademarks of their respective owners, and constitute neither an endorsement nor a recommendation of such parties. In addition, such use of trademarks or links to the websites of third parties is not intended to imply, directly or indirectly, that those third parties endorse or have any affiliation with Lights Over America.
By using the Lights Over America website you agree to not partake in the following behaviors:
Swearing and Foul Language
Screaming, derogatory, racially, or sexually charged, swearing or intimidating language when speaking with our agents, or team members by telephone, online, or in person.
Stalking Employees & Threats of Harm
Stalking employees and/or their significant others, or family members on social media or in local communities. Threatening the event to cause harm to attendees.
Chargebacks & Stolen Credit Cards
Intentionally buying entry passes to purposely dispute your charge, using a stolen credit card as payment of an order, and providing fake personal information. In all listed instances of these cases we reserve the right to regain funds by turning all paperwork over to the authorities, and pressing charges.
Social Media Bullying & Threats of Intimidation
Making false or derogatory statements about the company or products for the purpose of harming the company. This includes statements such as, “If you don’t do what I am asking, then I will leave a bad review or will go on social media to ruin your business, or falsely report you to authorities.”
Company Reviews & Dishonesty
Lights Over America works hard to present a quality, enjoyable event. Our goal is to have a safe, chaos free event, and repeat business. The reality is not all online reviews are honest or have pure motives. For LOA they are all placed by competitors or affiliates of competitors with the goal of harming the company. Placing dishonest or inaccurate reviews on social media platforms is not acceptable, and LOA will post correct information so others know the truth.
Fraud & Theft
Specifically with LOA, purchasing admission passes to an event just to dispute your charge is fraud and theft, and LOA will press such charges against anyone who does so. When an individual does such, it takes usable passes away from legitimate attendees, and is a financial loss to LOA, same with false disputing a charge, and also risks LOA’s ability to accept payments. In California, there is an extra law, conspiracy, individuals are charged with when they’re sent by competitors to commit the crime.
Scalping Passes, Giving Away Copies Of Passes
Scalping passes, or printing extra copies of admission passes or parking passes to give away is also fraud and theft on a business. Anyone caught doing so will be criminally prosecuted and we will recoup lot revenue from you.
Anyone who violates any listed policy will instantly, and without warning, be banned from all LOA events, without refund, and criminally charged when warranted.
This policy governs the Lights Over America Sky Lantern Festival Admission Requirements.
First and foremost; attendee understands that Lights Over America is a privately produced event. Attendance is by invitation or approved registration only — simply purchasing a ticket does not guarantee entry. All guests must complete the registration process to be verified and confirmed.
attendee is not hiring LOA to hold the festival for you, attendee does not have a say if an event is rescheduled, suspended, or cancelled, and does not have a say in the reschedule date.
In order to be admitted to an event,
Each attendee MUST use their real full names, age, and address when completing the registration form, and must complete it within one week of purchase.
MUST complete the online activation form with all attendees information and information MUST be correct and match the information on the attendees permanent real id.
MUST have upgraded their drivers license to a permanent REAL ID for events that happen after the real ID required date set by the government.
MUST provide a front photo of the id when activating passes to prove identity, and again at check-in the day of the event, and check-out.
You MUST complete the required registration form within one week of purchase, with correct information! Failure, or refusal to complete the form will end in your registration being denied without refund. You may only submit one registration form, so if you need help completing it please reach out to our live chat for help, they cannot be fixed after the first submission so be sure to look over all information to make sure everything is correct before submitting. Reminders are not sent out to complete the form, if it’s not completed location and entry will be denied. You must digitally sign both your first and last name agreeing to follow all Lights Over America terms and policies, any submissions without a signature will be rejected.
You MUST list your full address, house number, street name, city, and state on the registration form, a partial address will get your registration denied
Entry may be refused for various reasons, including but not limited to; misconduct, intoxication, giving false information, harassing employees of LOA, threatening the event, attendees, or LOA employee, or any other reason seen fit, as determined by festival staff or security.
You MUST be 25 years old or older to attend!
Everyone MUST check-in to the event, AND check-out. This helps prevent kidnappings, sex trafficking, human trafficking, etc. There is NO exception to this rule!
You MUST bring the contents of your check-in packets, including parking material, in its original, undamaged, unaltered form, at check-in, to gain entry to the event.
Attendee MUST present the original digital Admission Pass (printed passes are not accepted) in its original, undamaged, unaltered form, at check-in.
Event Locations are not to be shared except with family to provide your location. This help keep the event safe from event crashers and other forms of violence.
This policy outlines the registration requirements for the Lights Over America Sky Lantern Festival. It is part of our security measures to protect the safety, integrity, and overall experience of our privately produced event. These rules are non-negotiable and strictly enforced.
All participants must be 25 years of age or older to attend.
No exceptions are permitted. Anyone under the age of 25 will not be admittedd.
Every attendee must hold a paid ticket to participate.
Spectators or unpaid guests are not permitted. All attendees must be active participants in the festival experience.
Each attendee must complete their own individual registration form. Group submissions will not be accepted.
Registration forms must be submitted within seven (7) days of ticket purchase. Failure to do so will result in cancellation of your registration (including for all members of your group, if applicable).
You are given one (1) opportunity to complete the form correctly. Incomplete, inaccurate, or incorrect forms will result in denied entry.
All fields of the form must be answered truthfully with current, accurate information. No blanks, omissions, or false details are allowed.
A complete residential address is required, including house/apt number, street, city, and state. Only your permanent home address will be accepted. No temporary addresses, business addresses, P.O. Boxes, or third-party addresses (such as friends or relatives) are permitted.
Any attempt to falsify information, including age, will result in immediate denial of entry without refund.
Once submitted, registration forms cannot be edited or changed.
Reminder notices will not be sent — it is the participant’s responsibility to complete the form correctly and on time.
All registrants must provide a digital signature agreeing to follow all festival rules, policies, and terms.
If you require assistance, you must contact our live chat support before submitting your form.
Failure to comply with any requirement results in automatic denial of entry without refund.
As a condition of registration and participation in Lights Over America, all participants agree to the following:
No VPN Use for Communication or Registration
The use of Virtual Private Networks (VPNs) is strictly prohibited when completing registration forms, waivers, or contacting Lights Over America staff.
Automatic Denial of Registration
Registrations submitted using a VPN will be automatically denied, void, and non-refundable. Submissions through VPNs are invalid due to unverifiable origin.
Non-Response to VPN-Based Communication
Emails or messages received from VPN connections will not be replied to, acknowledged, or considered valid communication with the event.
Acknowledgment of Responsibility
By registering, the participant acknowledges their responsibility to use a verifiable, non-VPN internet connection. Failure to comply results in forfeiture of registration without recourse or dispute.
This policy governs the Lights Over America Sky Lantern Festival Event Rules
TRANSMISSION OR REPRODUCTION PROHIBITED
The holder agrees not to transmit or aid in transmitting any description, account, picture, or reproduction of the event, performance, exhibition or game for which this Pass is issued for commercial/professional use for profit, or to any competitors of Lights Over America. The holder grants the Lights Over America (and its designees) the right to include holder’s image, likeness, actions, and statements in any live or recorded audio, video, film, webcast, stream, or other transmission, exhibition, simulcast, or reproduction made of, or at, the Event in any medium or context for any purpose.
RESERVATION OF MANAGEMENT’S RIGHTS
Management reserves the right to revoke the license, refuse admission, or eject any person (without recourse) whose conduct is deemed by Management, at Management’s sole discretion, to be undesirable, including (but not limited to) disorderly conduct, use of vulgar or abusive language, or failure to follow Management or festival rules and directions. Undesirable conduct of any type will automatically terminate this license and all rights of the holder.
The exercise of management’s rights hereunder does not entitle the holder to a refund of the admission price or any part thereof.
This pass is a revocable license and admission may be refused if rules are violated.
COMPLIANCE WITH FACILITY RULES
The holder agrees to comply with all local, facility, and festival rules that prohibit or limit alcoholic beverages, illegal drugs, controlled substances, cameras, weapons, recording devices, bundles and containers of any kind from being brought into the event premises.
RESELLING AND PROMOTIONAL USE PROHIBITED
The Pass Holder agrees not to transmit, distribute, or sell (or aid in transmitting, distributing, or selling) , any description, account, picture, video, audio or other form of reproduction of the event or any surrounding activities.
EVENT RESCHEDULING
Lights Over America reserves the right to reschedule the event if needed.
Because events are subject to weather conditions, the potential danger of fire and injury, any event may be rescheduled due to weather conditions including wind, rain, high temps, drought situations, hurricane, fires, etc. We may also have to reschedule due to pandemic, or any government lock down.
Efforts to reschedule the event will be made for the next available date at the venue, where weather conditions permit; customers Passes will be automatically transferred to the rescheduled event date.
Refunds are NOT given when events are rescheduled.
If a customer cannot attend the reschedule date, Passes can be sold to another person through our Fan 2 Fan Exchange Program, held for use the next year, or sold through our buy back program with our third party vendor.
Refunds are not given if you change your mind or can’t attend after all.
Refunds are not given because of government lockdowns.
Refunds are not given for any reason.
COMPETITOR NOT ELIGIBLE
Anyone associated with competitor companies caught trying to enter into an event will have their tickets revoked without refund and be denied entry to any/all events. A revoked ticket is NOT a reason for a refund. That includes members of any lds mormon church, off-shoot churches, byu, or individual associated to them.
Please read these Festival Ticket Terms (“Terms” or “Agreement”) carefully, as they affect your future legal rights. These Terms apply to the event or festival described on this website (the “Event”).
All Event tickets, wristbands, passes, permissions, authorizations and entry methods (whether physical or digital and whether for a patron or their vehicle) (collectively, “Tickets”) are subject to these Terms. By accepting possession or by using any Ticket or by entering the Event, User agrees to all Terms and is legally bound to comply with these Terms. The original Authorized Purchaser and any Authorized Recipient (defined below) agrees to inform all of their respective guests of these Terms with due diligence. The Event producer reserves the right, at its discretion, to change, modify, add, or remove portions of these Terms at any time. Please check back periodically for changes.
User understands that the Event shall be presented in accordance with applicable venue policies, public health, safety and security policies, including local public health and safety policies and CDC guidelines, as of the date of such Event and which may change at any time as determined by federal, state or local government agencies or instrumentalities, the venue operator, artists and/or the Event producer/promoter; such requirements may include, without limitation, changes to capacity, attendance procedures and entry requirements, and other protective measures. If User does not comply with any laws, mandates, health orders or directives, promoter or Event and venue terms, conditions or rules, then the Event producer/promoter or venue operator may refuse admission or require User to leave the Event and User will not be entitled to a refund.
Tickets are a revocable license. Violation of these Terms of use may result in revocation of the license without prior notice.
UNAUTHORIZED TRANSFERS PROHIBITED
All publicly sold Tickets are for use by the original authorized purchaser and their invited guest(s) only (each an “Authorized Purchaser”), and are not transferable by the Authorized Purchaser, any of their invited guests, or any other person. Likewise, all Tickets provided to performing artists, production personnel, vendors, sponsors, and other guests of the Event producer (each an “Authorized Recipient”), are for use by the Authorized Recipient and his or her invited guest(s) only, and are not transferable by the Authorized Recipient, his or her invited guest(s), or any other person. Authorized Purchasers and Authorized Recipients are referred to individually as a “User.” Tickets obtained from unauthorized sources may be counterfeit and are worthless.
Except as provided herein, Tickets may not be sold, transferred, or used for any form of commercial or trade purposes, including but not limited to promotions, contests, commercial or advertising purposes, housing, hotels, vacation rentals, sweepstakes, charitable giveaways, or other activities absent the Event producer’s prior written consent. No sponsorship, on site marketing, sampling, vending, coupon/product distribution, or other promotional activity may be conducted at the Event (inclusive of parking lots), absent the Event producer’s prior written approval in each instance. Any Tickets used in violation of this provision shall be deemed revoked and void, and their bearers deemed trespassers at the Event.
Resale or attempted resale of Tickets, except through our fan 2 fan network, is grounds for termination of the license and cancellation of the Ticket.
AUTHORIZATION OF USER’S IMAGE AND LIKENESS
User grants the Event producer (and its designees) the right to include User’s image, likeness, actions, and statements in any live or recorded audio, video, film, webcast, stream, or other transmission, exhibition, simulcast, or reproduction made of, or at, the Event in any medium or context for any purpose, including commercial or promotional purposes, without further authorization or otherwise.
OWNERSHIP AND USE OF EVENT’S INTELLECTUAL PROPERTY
The Event producer owns the trademarks, imagery, name, likeness, and trade dress of the Event (collectively, the “Event Intellectual Property”) and generally does not permit the use of the Event Intellectual Property by third parties. User agrees not to make use of the Event Intellectual Property without prior written permission from the Event producer.
NO LIVE AUDIO, VIDEO STREAMING OR BROADCASTS
The Event producer retains all webcast/Internet rights to the Event. Any live streams or broadcasts, whether for Internet or otherwise, from the Event must be specifically agreed to in advance with the Event producer. No one may transmit, broadcast, or communicate any live audio or audiovisual images from the Event site without the Event producer’s prior written permission. As an example, this prohibition includes, but is not limited to, use of any service which broadcasts to the Internet. Even if User is a performer or sponsor, the broadcasting, displaying, or communicating of any live audio or audiovisual images (whether for personal, commercial, or other use) is expressly prohibited without the prior written permission of the Event producer.
AUDIO AND/OR VIDEO RECORDINGS AND RELATED EQUIPMENT
Without the express prior written permission of the Event producer, User may not bring any audio or video recording devices (except for personal cell phones) into the Event.
PHOTOGRAPHY AND VIDEO / EQUIPMENT
User may bring personal, non-commercial, photography devices into the Event and may use these devices to obtain short-form video and still photographs (collectively “Personal Content”). By way of example, personal, non-commercial, photography and video devices include, and are limited to, cell phones.
Without the express prior written permission of the Event producer, User may not bring any of the following devices into the Event: Any photography device which is designed for, or suitable for, any commercial purpose, selfie sticks, tripods, monopods, boom arms, any device which could be used to mount or hold a photography device or could be used to extend User’s reach. Event producer reserves the right, in its sole discretion, to prohibit any device it believes may be used in violation of these Terms, which it believes poses a safety risk, or which it believes may lessen the enjoyment of the Event by others.
USER MAY NOT MAKE ANY COMMERCIAL USE OF ANY PERSONAL CONTENT WITHOUT THE PRIOR WRITTEN PERMISSION OF THE EVENT PRODUCER. By way of example, commercial use may include, but is not limited to, posting Personal Content on a website that sells a product, or displays any ads or sponsored links; using or causing Personal Content to appear in any publication, magazine, serial, or book; using Personal Content to sell, sponsor, or endorse a product; or using Personal Content on any website that is or appears to be affiliated or associated with, or sponsored by the Event or the Event producer. Event producer reserves the right to prohibit any use of Personal Content which it believes is in violation of the Terms. Event producer in its sole discretion may determine what constitutes a commercial use not permitted by the Terms.
ASSIGNMENT OF COPYRIGHTS
Unless otherwise expressly agreed to in writing by the Event producer, User assigns to Event producer the exclusive ownership to User’s Personal Content and to any audio recordings taken at the event by User. Event producer may execute any assignment documents on User’s behalf as necessary to perfect Event producer’s ownership, and User appoints Event producer as User’s attorney-in-fact to execute any such documents for User. User further acknowledges, agrees to, and consents to Event producer registering the copyright with one or more copyright authorities, including but not limited to the United States Copyright Office, and listing the User’s contribution as anonymous.
Lights Over America, as the copyright owner, has the right, but not the obligation, and at its sole discretion, to enforce its copyright rights in any Personal Content or audio or video recordings taken at the event not permitted by the Terms.
ARTISTS AND SET TIMES SUBJECT TO CHANGE
Event Artists and set times are subject to change without notice.
MEDICAL CONSENT
User consents to have medical treatment that may be deemed advisable in the event of an injury, accident, or illness during the Event and affirmatively releases Lights Over America and all persons participating in such medical treatment from all responsibility for any such actions.
NO REFUNDS
Due to the high costs of organizing sky lantern festivals Lights Over America does NOT offer refunds.
Refunds are NOT given when events are rescheduled.
Refunds are not given if you change your mind or can’t attend after all.
While Lights Over America does NOT offer refunds; If a customer cannot attend the event, tickets can be held for use the next year, or sold through our Fan 2 Fan Network. Passes cannot be sold through any ticketing website such as eventbright, groupon, etc and cannot be sold for more than paid for them. Passes can only be sold through our Fan 2 Fan Exchange Program.
Please see our REFUND section for more information on refunds.
CONSENT TO SEARCH/REFUSAL/EJECTION
User, User’s vehicle, and User’s belongings may be searched upon entry into the Event, and User consents to such searches and waives any related claims that might arise against the Event producer and its agent. If User elects not to consent to such searches, User may be denied entry into the Event with no refund given.
ADDITIONAL PROHIBITED ITEMS
In addition to those items prohibited elsewhere in these Terms or on the Event website, without the express prior written permission of the Event producer, User may not bring any of the following items into the Event (or cause any of items to enter the Event): glass bottles, aluminum bottles, knives, explosives, sling shots, weapons of any other kind, Frisbees, flags, skateboards, roller skates, hover boards, laser pointers, drones of any kind, remote controlled devices or remote controlled toys, large backpacks, and other items as designated by Event producer. Event producer reserves the right to refuse admission to or eject any person, at Event producer’s sole discretion, whose conduct is disorderly, disruptive, or who fails to follow the Event’s rules or directions, or whose language is vulgar or abusive.
ASSUMPTION OF RISK, WAIVER & LIMITATION OF LIABILITY
Assumption of Risk. User understands and agrees that there are certain risks of personal or property injury, illness and/or death associated with attending the Event, including, without limitation, risks related to the novel coronavirus SARS-CoV-2 and any resulting disease (together with any mutation, adaptation or variation thereof, “COVID-19”). User understands and agrees (a) that the risk of exposure to COVID-19 and/or any other virus cannot be fully eliminated and is increased by proximity to other people, (b) that an inherent and elevated risk of exposure to COVID-19 and/or any other virus exists in any public place or place where people are gathered, (c) that attending the Event may involve coming into close contact with other people, (d) that there is no guarantee, express or implied, that User will not be exposed to COVID-19 and/or any other virus and (e) that exposure to COVID-19 and/or any other virus can result in being subject to quarantine requirements, illness, disability, and other short-term and long-term health effects, including death.
Despite these risks, User voluntarily assumes ALL known and potential risk and danger of injury and/or death from any cause, resulting from, in connection with, or incidental to the Event, including exposure to COVID-19 and/or any other virus. By accepting possession or by using any Ticket, User expressly assumes all risks and dangers arising from or incidental to the Event, whether such risks occur before, during, or after the Event and agrees that the Releasees (defined below) are not responsible for any such risks and dangers.
Waiver. User forever releases, waives, discharges and agrees not to sue the following: the Event owner(s); Event producer(s); Event promoter(s); Event performers, artists and their managers, agents, furnishing companies and representatives; the Event ticketing agency and/or ticketing services provider; Lights Over America, LLC and their respective parents, subsidiaries, affiliates, partners, owners, members, managers, officers, directors, past and present employees, volunteers, agents, representatives, successors, trustees, successors and assigns (collectively, the “Releasees”) from any known or unknown claims, losses, damages, liability, demands, actions, injury or death, including those relating to COVID-19 or any other illness or injury that User may sustain while at the Event, regardless of whether caused by the negligence or other fault of the Releasees or any third party (collectively, “Claims” or, as used individually, a “Claim”).
User further agrees to indemnify, defend, and hold harmless Releasees from any and all claims, demands, liabilities and/or damages arising from all Claims and User’s conduct, acts or omissions during the Event. In no event shall Releasees be liable for consequential or indirect damages.
Limitation of Liability. To the fullest extent permitted by applicable laws, none of the Releasees are or will be responsible or liable to User or to any third party for, and User expressly waives all rights to seek any indirect, incidental, consequential, special, exemplary, punitive or other damages under any theory of liability, arising out of or relating in any way to the Terms, the Ticket and/or the Event (even if we have been advised of the possibility of such loss or damages, or such loss or damages were reasonably foreseeable).
INDIVIDUAL ARBITRATION AGREEMENT AND CLASS ACTION WAIVER (“ARBITRATION AGREEMENT”)
Unless prohibited by federal law, User and Releasees (the “Parties” or, individually, a “Party”) agree to arbitrate any and all Claims, except for Claims concerning the validity, scope or enforceability of this Arbitration Agreement, through BINDING INDIVIDUAL ARBITRATION. This Arbitration Agreement involves interstate commerce and shall be governed by the Federal Arbitration Act, 9 U.S.C. §§ 1-16 (“FAA”), and not by state law.
In any claim or dispute to be resolved by arbitration, neither Party will be able to have a court or jury trial or participate in a class action or class arbitration. Other rights that the Parties would have if the Parties went to court will not be available or will be more limited in arbitration, including the right to appeal. Each Party understands and agrees that by requiring each other to resolve all disputes through individual arbitration, WE ARE EACH WAIVING THE RIGHT TO A COURT OR JURY TRIAL. ALL DISPUTES SHALL BE ARBITRATED ON AN INDIVIDUAL BASIS, AND NOT AS A CLASS ACTION, REPRESENTATIVE ACTION, CLASS ARBITRATION OR ANY SIMILAR PROCEEDING. The arbitrator(s) may not consolidate the claims of multiple parties.
Arbitrations shall be administered by the American Arbitration Association (“AAA”) pursuant to the applicable AAA rules in effect at the time the arbitration is initiated. User may obtain information about arbitration, arbitration procedures and fees from AAA by calling 800-778-7879 or visiting www.adr.org. If AAA is unable or unwilling to arbitrate a dispute, then the dispute may be referred to any other arbitration organization or arbitrator the Parties both agree upon in writing or that is appointed pursuant to Section 5 of the FAA. The arbitration shall take place in the federal judicial district where the Event took place, or in another location on which the Parties agree. The arbitrator shall be authorized to award any relief that would have been available in court, provided that the arbitrator’s authority is limited to the Parties alone, except as otherwise specifically stated herein. No arbitration decision will have any preclusive effect as to non-parties. The arbitrator’s decision shall be final and binding. The Parties agree that this Arbitration Agreement extends to any other parties involved in any Claims, including but not limited to anyone for whom User purchases Tickets and Releasees’ employees, affiliated companies and vendors. This Arbitration Agreement shall take precedence over the rules of the arbitration organization or arbitrator in the event of any conflict.
The Parties each may exercise any lawful rights to seek provisional remedies or self-help, without waiving the right to arbitrate by doing so. Notwithstanding any other provision of this Agreement, if the foregoing class action waiver and prohibition against class arbitration is determined to be invalid or unenforceable, then this entire Arbitration Agreement shall be void. If a claim is brought seeking public injunctive relief and a court determines that the restrictions in the Arbitration Agreement prohibiting the arbitrator from awarding relief on behalf of third parties are unenforceable with respect to such claim (and that determination becomes final after all appeals have been exhausted), the claim for public injunctive relief will be determined in court and any individual claims will be arbitrated. In such a case, the court shall stay the claim for public injunctive relief until the arbitration pertaining to individual relief has been entered in court. In no event will a claim for public injunctive relief be arbitrated. If any portion of this Arbitration Agreement other than the class action waiver and prohibition against class arbitration is deemed invalid or unenforceable, it shall not invalidate the remaining portions of this Arbitration Agreement. This Arbitration Agreement will survive the termination of this Agreement, your fulfillment or default of your obligations under this Agreement, and/or the Parties’ bankruptcy or insolvency (to the extent permitted by applicable law).
IRREPARABLE INJURY AND CONSENT TO INJUNCTIVE RELIEF
Any breach of these Terms by the User will cause irreparable injury to Event producer and User consents to injunctive relief to prevent or mitigate any irreparable injury.
GOVERNING LAW
Except as otherwise stated in the Arbitration Agreement above, any Claim arising from or relating to these Terms, the Event, or our dealings with one another, whether based in contract, tort, fraud or otherwise and regardless of the place of User’s residence, is governed by, and construed in accordance with, federal law, without regard to conflict of laws principles. If any provision of these Terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.
OTHER RIGHTS / RESTRICTIONS
No sponsorship, on site marketing, sampling, vending, coupon/product distribution, or other promotional/advertising activity may be conducted at the Event (inclusive of parking lots), absent the Event producer’s prior written approval in each instance.
The Event producer reserves all rights not expressly granted to User. The terms and restrictions noted on the website of the Event producer’s designated ticketing company, and its Privacy Policy and Terms of Use, available on the Event website, are also included herein by reference. In the event of any conflict, the terms on this page shall prevail.
RIGHT TO CHANGE POLICY
Lights Over America reserves the right to make changes to this policy at any time and without notice to the Customer.
Each event location has different specific rules attendee must follow.
By clicking “[I AGREE]”, you agree to these terms, conditions, NO REFUND policy, and you agree to the Arbitration Agreement, and the Consent to Electronic Contracting and Communications. If you do not agree to these terms and conditions, the Arbitration Agreement, or the Consent to Electronic Contracting and Communications do not click “[I AGREE]”. As used in the Arbitration Agreement and the Consent to Electronic Contracting and Communications, “we,” “our,” and “us” mean Lights Over America and its successors.
This policy governs the sales of any/all Vendor Booth Spaces offered by Lights Over America.
Vendor Booth Spaces sold grant to the Vendor ONLY a revocable digital license to the Vendor that may be revoked without reason by Lights Over America at any time.
The terms of sale of each Vendor Booth Space are issued pursuant to a transaction initiated on this website is subject to any and all terms imposed by Lights Over America.
In order to be admitted to an event, each Vendor must present their order number to the applicable venue at load-in. Entry may be refused for various reasons, including misconduct, intoxication, or any other reason seen fit, as determined by festival staff and security.
Resale or attempted resale of any Vendor Booth Space issued hereunder is NOT permitted and is grounds for cancellation without compensation.
NO REFUNDS are offered when an event is rescheduling. Dispute fees listed in our refund section also apply to vendor spots.
SPACE FEE
Unless indicated otherwise, prices include all applicable taxes and/or cash discounts (if available). Vendor Booth Spaces are NOT REFUNDABLE.
If you wish to setup an information booth you may do so with a standard 10×10 or 20×20 merchandise vendor booth.
All food/beverage vendors are required to pay the same fee for setting up as a food/beverage vendor no matter what setup type they have.
Vendor fee MUST be paid not later than (1) one week after vendor approval or your spot will not be held and will be forfeited.
Vendor Fee’s are not to be paid until after the vendor application is approved and vendor receives an approval email. Paying the vendor fee before approval will not get you approved.
PERMIT REQUIREMENTS
Vendors are required to hold and have presentable any permits or licenses specific to your business as required by local, state, or federal laws. If you do not have these documents you are responsible for obtaining the correct documents.
All food vendors must include a copy of your Health Department Certificate and Sellers Permit. (Some venues do not allow outside food vendors).
TAX COLLECTION AND REPORTING
Vendors are responsible for their own tax collecting & reporting.
ELECTRICITY
If you need electricity, please bring a generator in-case electricity isn’t provided by the venue.
BOOTH LOCATION
We will not be assigning booth space until the day of the event. Our goal is to provide all vendors with a booth location that will have the same attendee traffic and visibility.
SETUP
You need to be completely set up at least one hour before the event starts or you will forfeit your space without reimbursement.
Booths must be manned during event hours.
All booths shall stay set up during event hours.
Sound producing or amplification devices that project sound must be kept at a conversational level and must not interfere with other vendors or Lights Over America’s sound system.
Any banner or sign needs to be approved prior to the event by Lights Over America.
No more than two people are allowed to work vendor booths, which includes food vendors, and both names must be listed on the application.
BREAKDOWN
Breakdown begins 30 minutes after the event ends.
WASTE DISPOSAL
Vendors are responsible for collection and disposal of all waste in their space.
Food vendors are responsible for the proper disposal of grey water.
Failure to do so will result in a fine of up to $200 billed from Lights Over America.
TRANSMISSION OR REPRODUCTION PROHIBITED
The Vendor agrees not to transmit or aid in transmitting any description, account, picture, or reproduction of the event, performance, exhibition or game for which this Vendor Booth Space is issued. The Vendor grants the Event producer (and its designee) the right to include Vendor’s image, likeness, actions, and statements in any live or recorded audio, video, film, webcast, stream, or other transmission, exhibition, simulcast, or reproduction made of, or at, the Event in any medium or context for any purpose, including commercial or promotional purposes, without further authorization, compensation or otherwise.
RESERVATION OF MANAGEMENT’S RIGHTS
Management reserves the right to revoke the license, refuse admission, or eject any person or company (without recourse) for disobeying any municipal, provincial, or federal regulations governing this event; or, whose conduct is deemed by Management, at Management’s sole discretion, to be undesirable, including (but not limited to) disorderly conduct, use of vulgar or abusive language, or failure to follow Management or facility rules and directions. Undesirable conduct of any of the types expressly listed above will automatically terminate this license and all rights of the Vendor.
The exercise of management’s rights here-under does not entitle the Vendor to a refund of the Vendor Booth Space price or any part thereof.
This Vendor Booth Space is a revocable license and admission may be refused if rules are violated.
CONSENT TO SEARCH/REFUSAL/REJECTION
Vendor and Vendor’s belonging may be searched upon entry into the Event, and Vendor consents to such searches and waives any related claims that might arise against the Event producer and its agents. If holder elects not to consent to such searches, Vendor may be denied entry into the Event.
COMPLIANCE WITH FACILITY RULES
The Vendor agrees to comply with all local, facility, and festival rules that prohibit or limit alcoholic beverages, illegal drugs, controlled substances, cameras, recording devices, bundles and containers of any kind from being brought into the event premises.
ADDITIONAL PROHIBITED ITEMS
In addition to those items prohibited elsewhere in these Terms, without the express prior written permission of the Event producer, holder may not bring any of the following items into the Event (or cause any of items to enter the event): drugs of any kind, glass bottles, aluminum bottles, knives, explosives, sling shots, weapons of any other kind, Frisbee, flags, skateboards, roller skates, hover boards, laser pointers, drones of any kind, remote controlled devices or remote controlled toys, basketballs, footballs, soccer balls, kick balls, baseball, bats, large backpacks, and other items as designated by Event producer. Event producer reserves the right to refuse admission to or eject any person, at Event producer’s sole discretion, whose conduct is disorderly, disruptive, or who fails to follow the Event’s rules or directions, or whose language is vulgar or abusive.
RESELLING AND PROMOTIONAL USE PROHIBITED
The Vendor agrees not to transmit, distribute, or sell (or aid in transmitting, distributing, or selling) any description, account, picture, video, audio or other form of reproduction of the event or any surrounding activities
EVENT RESCHEDULING
Lights Over America reserves the right to reschedule an event if needed.
Because events are subject to weather conditions, the potential danger of fire and injury, any event may be canceled or postponed due to weather conditions including wind, rain, high temps, or drought situations. Efforts to reschedule the event will be made for the next available date at the venue, where weather conditions permit; Vendor Booth Spaces will be automatically transferred to the rescheduled event date. If a Vendor would like to transfer their Vendor Booth Space to another event’s location instead it will be honored.
Refunds are NOT given when events are rescheduled.
If a customer cannot attend, Vendor Booth Spaces can be transferred to another location in the same state or held for use the next year.
Refunds are not given if you change your mind or can’t attend after all.
Lights Over America does NOT reimburse for any food used or not used, we prefer food to be prepared when ordered at the event.
COMPETITOR NOT ELIGIBLE
Anyone associated with competitor companies caught trying to enter into an event will have their license revoked without refund and be denied entry to any/all events. A revoked license is NOT a reason for a refund.
RELEASE OF LIABILITY
THE VENDOR EXPRESSLY ASSUMES ALL RISK AND DANGER ARISING FROM OR INCIDENTAL TO THE EVENT FOR WHICH THE VENDOR BOOTH SPACE IS ISSUED, WHETHER SUCH RISKS OCCUR PRIOR TO, DURING, OR SUBSEQUENT TO THE ACTUAL EVENT THE VENDOR EXPRESSLY RELEASES THE EVENT FACILITY, LANDOWNERS, MANAGEMENT, PROMOTERS, PARTICIPANTS, PERFORMERS, ARTISTS, AND THE PASS AGENCY AND/OR PASS SERVICES PROVIDER (collectively “MANAGEMENT”) AND ALL OF THEIR OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, AND AGENTS, FROM ANY AND ALL CLAIMS THAT THE VENDOR HAS OR MAY HAVE THAT ARISE FROM OR ARE INCIDENTAL TO THE EVENT, INCLUDING ANY CLAIMS ARISING OUT OF THE NEGLIGENCE OF MANAGEMENT OR MANAGEMENT’S OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, OR AGENTS.
Any damage to any property that you occupy is the sole responsibility of the vendor / sponsor company and will be charged to your company.
NO REFUNDS
Due to the high costs and risks involved with planning and organizing festivals Lights Over America does NOT offer refunds for Vendor Booth Spaces purchased on our website or through a Pass partner.
Refunds are NOT given when events are postponed.
Refunds are not given if you change your mind or can’t attend after all.
While Lights Over America does NOT offer refunds; If a Vendor cannot attend the event, Vendor Booth Spaces can be transferred to another location or held for use the next event.
RIGHT TO CHANGE POLICY
Lights Over America reserves the right to make changes to this policy at any time and without notice to the Customer.
By clicking “[I AGREE]”, you agree to these terms, conditions, NO Refund policy and you agree to the Arbitration Agreement, and the Consent to Electronic Contracting and Communications. If you do not agree to these terms and conditions, the Arbitration Agreement, or the Consent to Electronic Contracting and Communications do not click “[I AGREE]”. As used in the Arbitration Agreement and the Consent to Electronic Contracting and Communications, “we,” “our,” and “us” mean Lights Over America and its successors, assigns and agents.
This policy governs the sales of any/all merchandise items offered by Lights Over America either on our website, in person, or via a Pass partner.
The terms of sale of each item are issued pursuant to a transaction initiated on this website, in person, and is subject to any and all terms imposed by Lights Over America.
NO REFUNDS are offered for any reason.
ITEM PRICE
Unless indicated otherwise, prices include all applicable taxes and/or cash discounts (if available). Shipping rates may not be included. Items are NOT REFUNDABLE.
COMPETITOR NOT ELIGIBLE
Anyone associated with competitor companies caught trying to buy Lights Over America merchandise will have their purchase canceled without refund A canceled purchase is NOT a reason for a refund.
RELEASE OF LIABILITY
THE CUSTOMER EXPRESSLY ASSUMES ALL RISK AND DANGER ARISING FROM OR INCIDENTAL TO THE PURCHASED ITEM FOR WHICH THE SALE IS ISSUED, WHETHER SUCH RISKS OCCUR PRIOR TO, DURING, OR SUBSEQUENT TO THE ACTUAL PURCHASE THE CUSTOMER EXPRESSLY RELEASES MANAGEMENT, PROMOTERS, PERFORMERS, ARTISTS, AND THE PASS AGENCY AND/OR PASS SERVICES PROVIDER (collectively “MANAGEMENT”) AND ALL OF THEIR OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, AND AGENTS, FROM ANY AND ALL CLAIMS THAT THE CUSTOMER HAS OR MAY HAVE THAT ARISE FROM OR ARE INCIDENTAL TO THE SALE, INCLUDING ANY CLAIMS ARISING OUT OF THE NEGLIGENCE OF MANAGEMENT OR MANAGEMENT’S OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, OR AGENTS.
NO REFUNDS
Merchandise sold either online or in person is NOT REFUNDABLE. Fee’s for card disputes from our refund policy also apply to merchandise.
PROCESSING TIME
Lights Over America merchandise orders are pre-orders to be picked up during the event.
RIGHT TO CHANGE POLICY
Lights Over America reserves the right to make changes to this policy at any time and without notice to the Customer.
By clicking “[I AGREE]”, you agree to these terms, conditions, and NO REFUND policy and you agree to the Arbitration Agreement, and the Consent to Electronic Contracting and Communications. If you do not agree to these terms and conditions, the Arbitration Agreement, or the Consent to Electronic Contracting and Communications do not click “[I AGREE]”. As used in the Arbitration Agreement and the Consent to Electronic Contracting and Communications, “we,” “our,” and “us” mean Lights Over America and its successors, assigns and agents.
NO REFUNDS
Lights Over America does not offer refunds.
Chargebacks and Other Refund Prohibitions. You agree that you will not attempt to evade, avoid, or circumvent any refund prohibitions in any manner with regard to tickets you purchased. Without limiting the generality of the foregoing, you will not contact us to seek a refund or exchange from us or ticketing providers, and you will not dispute or otherwise seek a “chargeback” from the company whose credit card or other method of payment you used to purchase tickets from the the ticket providers. Should you do so, your entry will be revoked, and you and all guests will be banned from all Lights Over America Festivals.
Lights Over America is an outdoor sky lantern festival. Because lantern releases require specific weather conditions to ensure safety, events may be postponed or rescheduled due to circumstances beyond our control. This includes, but is not limited to:
Weather conditions such as wind above allowable limits, heavy rain, lightning, drought restrictions, or fire hazards.
Government restrictions, safety advisories, or other emergencies.
Weather is the most common reason for reschedules and is entirely outside of Lights Over America’s control.
If an event is rescheduled, all valid tickets will automatically transfer to the new date, provided you have completed your registration form.
An event may be suspended if conditions temporarily prevent the festival from safely taking place. Suspension may apply to:
Events already in progress (for example, due to sudden storms or fire hazards), or
Upcoming scheduled events (for example, due to government lockdowns, extreme weather forecasts, or other emergencies).
Suspension does not mean cancellation. It means the event is delayed and will be rescheduled as soon as safely possible.
📌 Suspended Events Policy
Suspended events will always be rescheduled. Tickets automatically transfer to the new date. Refunds are not offered for suspended events under any circumstance.
Suspended or rescheduled events are not considered cancellations.
Cancellation only occurs if Lights Over America determines the event will not take place at all.
In the rare instance of a full cancellation with no rescheduled date, Lights Over America may offer:
A refund, or
The option to retain tickets for a future event, or
Ticket resale through the official Fan-to-Fan Exchange.
Please see our Fan-to-Fan Terms for details on reselling or transferring tickets.
All ticket sales are final and non-refundable, except in the event of a true cancellation as defined above.
If you cannot attend a rescheduled date, your options include:
Holding your tickets for a future Lights Over America event, or
Reselling tickets through the official Fan-to-Fan Exchange.
By purchasing a ticket, you acknowledge and agree that reschedules, suspensions, or cancellations may occur and that Lights Over America retains sole discretion over all event scheduling and management decisions.
Lights Over America tickets are issued exclusively through our authorized ticketing platform and are subject to strict resale conditions. To maintain the safety, integrity, and fairness of our privately produced event, the following rules apply:
Tickets may only be resold or transferred through the official Lights Over America Fan-to-Fan Network.
This platform is the sole authorized method for reselling tickets, ensuring that all transfers are legitimate, secure, and traceable.
Tickets may not be resold, gifted, transferred, or distributed through any other means, including but not limited to:
Third-party resale websites (e.g., StubHub, Vivid Seats, Craigslist, Facebook Marketplace, etc.)
Personal sales or trades (cash, Venmo, PayPal, etc.)
Giveaways, raffles, or promotional offers by unauthorized parties.
Any tickets found to have been purchased, resold, or transferred outside of the official Fan-to-Fan Network will be void and denied entry without refund.
The Fan-to-Fan Network is designed to ensure fair pricing and protect attendees from inflated scalper rates.
Sellers are required to comply with posted resale rules and limits. Any attempt to manipulate or artificially raise resale values will result in voided tickets.
Tickets transferred through the Fan-to-Fan Network will be electronically reissued in the buyer’s name.
Entry to Lights Over America requires a valid ticket matching the attendee’s registration and ID.
Tickets not properly transferred through the Fan-to-Fan system will be considered invalid.
The use of fraudulent, duplicated, or improperly transferred tickets is strictly prohibited.
Any person attempting entry with such tickets will be denied admission, and the matter may be referred to law enforcement.
By purchasing a ticket, you agree that:
Resale is permitted only through the official Fan-to-Fan Network.
Any ticket obtained outside of this system is not valid for entry.
Lights Over America reserves the right to cancel, void, or deny entry to any ticket that violates this policy, without refund.
PRIVACY STATEMENT
WHAT DO WE DO WITH YOUR INFORMATION?
Lights Over America strongly believes in both minimizing the data we collect and limiting its use and purpose to only that (1) for which the Company has been given permission, (2) as necessary to deliver the Services, or (3) as the Company might be required or permitted for legal compliance or other lawful purposes.
Use of Your Personally Identifiable Information. Once collected, the Company may use your Personally Identifiable Information in a variety of ways including, but not limited to:
Provide service communications such as order confirmations, Sending your Passes, and customer service messages.
Respond to your emails or online requests for products, services, or information.
Processing your job application.
Fulfill and/or deliver the Services.
Communicate with you.
Detect and prevent fraud and abuse of our Services and systems.
To law enforcement if you commit a crime at our event
Given to major collection agencies incases of refund scams, or fraud purchases for collection of any fees accumulated over such.
CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service, otherwise we do not share your information with anyone else.
PAYMENT
The payment gateway stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Lights Over America never see’s your payment information.
THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information to the payment gateway to purchase Passes, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
AGE OF CONSENT
By using this site, you represent that you are at least 18 years old.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Lights Over America is a carefully curated and privately produced festival experience. To preserve the atmosphere, safety, and integrity of the event, all marriage proposals are strictly regulated and may only take place through the official Tangled Package.
Marriage proposals are permitted only through the official Tangled Package by Lights Over America.
This option ensures the proposal is professionally coordinated, into the festival experience in a safe and memorable way that does not bother others or cause a safety risk.
All elements, including location, timing, photography, and staging, are managed by Lights Over America staff.
Personal or unapproved marriage proposals are not permitted under any circumstance.
Attempting to stage a proposal outside of the Tangled Package — including but not limited to:
Unapproved public proposals during the lantern release, or at any time.
Bringing personal decorations, signs, or props
Hiring outside vendors, photographers, or videographers to capture a proposal
Coordinating a “surprise” proposal without prior approval —
will result in immediate denial of the proposal and removal from the event without refund.
The Tangled Proposal Package was created to ensure proposals do not interfere with the safety, timing, or enjoyment of other guests.
Unauthorized proposals can disrupt lantern releases, crowd flow, and event safety protocols. For this reason, they are strictly prohibited.
By purchasing a ticket, all attendees acknowledge that proposals are exclusively permitted through the Tangled Package.
Any attempt to conduct a marriage proposal outside of this package will be deemed a violation of event rules.
By attending Lights Over America, you agree that:
Marriage proposals may only occur through the Tangled Package.
Unauthorized proposals are not recognized and will result in denied participation or removal without refund.
Lights Over America reserves sole discretion over all proposals conducted at the festival.
All media personnel, journalists, photographers, videographers, and content creators must obtain prior approval before entering a LOA event.
If you are affiliated with the media or wish to take professional photos or videos, you must visit our Media Page and complete the Media Registration & Application Form. Submission of this form is required for consideration to enter the event.
Approval is not guaranteed. Each application will be reviewed by our Media Team based on event needs, space availability, and content guidelines.
Only media personnel with official approval and credentials will be granted access to designated media areas. Unauthorized media or photography may result in denial of entry or removal from the event.
By submitting a media application, you acknowledge that LOA reserves the right to approve, restrict, or revoke and deny media access at its sole discretion.
Lights Over America is a privately produced festival, and all professional photographers and videographers must apply for permission to attend, regardless of whether they are attending personally or for work purposes.
Approved professional photographers and videographers are granted access through official entry packages starting at $20,000, and higher-tier options are available.
These packages reflect the commercial value of high-quality photos and videos of lantern festivals and ensure that professionals who profit from media produced at the event do so with the festival’s consent.
Attempting to attend the festival with a regular entry while conducting professional photography or videography is strictly prohibited.
Any violation may result in the following:
Immediate deletion of photos or videos taken at the event.
Removal from the festival by security staff.
Revocation of entry without refund if discovered prior to the event.
Individuals found violating this policy may be added to a professional blacklist.
This blacklist may be shared with other events and festival organizers to prevent unauthorized commercial photography or videography at future events.
By attending Lights Over America, you acknowledge and agree to comply with this policy. Unauthorized professional media capture is considered a serious breach of festival rules and will be enforced to the fullest extent.
First and foremost it is our desire to hold a safe and enjoyable event. We sincerely want to be a peaceful experience for all of our attendees. Unfortunately, the harsh reality is that not all attendees come to us with good intentions. Internet fraud costs companies across the country billions of dollars every year and bullying can cause employees a significant amount of stress.
With the boom of social media and expansion of online shopping, we have elected to follow the lead of several large festivals, retailers, etc and outline our policy for anti-fraud and bullying by customers. By doing business with Lights Over America you agree to not partake in the following behaviors:
Swearing and Foul Language
Screaming, derogatory, racially charged, swearing or intimidating language when speaking with our agents by telephone or online.
Stalking Employees & Threats of Harm
Stalking employees and/or their significant others on social media or in local communities. Threatening the event to cause harm to attendees.
Chargebacks & Stolen Credit Cards
Intentionally buying entry passes to purposely dispute your charge, using a stolen credit card as payment of an order, and providing fake personal information. In all listed instances of these cases we reserve the right to regain funds by turning all paperwork over to the authorities.
Social Media Bullying & Threats of Intimidation
Making false or derogatory statements about the company or products for the purpose of harming the company. This includes statements such as, “If you don’t do what I am asking, then I will leave a bad review or will go on social media to ruin your business, or falsely report you to authorities.”
Company Reviews & Dishonesty
Lights Over America works hard to present a quality, enjoyable event. Our goal is to have a safe, chaos free event, and repeat business. The reality is not all online reviews are honest or have pure motives. For LOA they are placed by competitors or affiliates of competitors with the goal of harming the company. Placing dishonest or inaccurate reviews on social media platforms is not acceptable.
Anyone who violates any listed policy will instantly, and without warning, be banned from all LOA events, and without refund.
All Lights Over America events are governed by our full Terms & Conditions, in addition to specific rules set by each event location. Certain locations may have unique requirements, such as residency restrictions, which must be strictly followed.
Some events are restricted to full-time residents of the state where the festival takes place. Part-time residents are not permitted.
You must provide your true, permanent address when registering. Using a false address, a friend’s or relative’s address, or any misleading information will result in:
Revocation of your entry without refund
Potential reporting to authorities for fraud
All attendees must provide real, verifiable information when registering, including:
Full legal name
Accurate age
Current residential address
Fake names, nicknames, or false information of any kind are strictly prohibited.
To attend Lights Over America events, all attendees must present a REAL ID-compliant driver’s license.
Passports are not accepted.
This requirement is a critical security measure to protect all attendees and staff.
All attendees must be full-time residents, not on the banned list, and provide verifiable, accurate information.
Providing false information will result in:
Immediate revocation of entry without refund
Reporting to authorities for fraud and theft
By attending, you acknowledge and agree to comply with all event rules, location-specific requirements, and identification verification measures. Failure to comply will result in denied entry and other enforcement actions.
To ensure a safe, secure, and enjoyable experience for all attendees, Lights Over America enforces strict ticket limits and anti-scalping rules.
Only one order per person is allowed.
Only one order per family is permitted.
Each order may include a maximum of 4 attendees.
Orders exceeding these limits will be canceled without refund.
Only groups of up to 4 attendees are allowed.
Groups larger than 4 are not permitted, and attendees attempting to exceed this limit may be denied entry.
Tickets may only be transferred or resold through the official Lights Over America Fan-to-Fan Network.
Selling, transferring, or offering tickets through any other platform or method (including personal sales, social media, or third-party resale sites) is strictly prohibited.
Tickets obtained outside the official network will be void and denied entry without refund.
Attempting to scalper tickets may also result in placement on a professional blacklist shared with other events.
Anyone found violating these ticket limits or scalping rules before or during the event may have their tickets revoked or be removed from the festival without refund.
These rules help prevent unauthorized entry, overcrowding, and potential safety or security risks, ensuring a safe and enjoyable experience for all attendees.
By purchasing tickets, you acknowledge and agree to comply with all ticket limits and no-scalping rules set by Lights Over America. Failure to follow these rules will result in enforcement actions as outlined above.
It is strictly prohibited for attendees and anyone else to engage in hacking activities targeting our website. Unauthorized access, penetration testing, or any form of hacking that compromises the security and integrity of our website is considered a serious violation of our policies and will not be tolerated under any circumstances.
Consequences: Any individual found to be involved in hacking our website will face immediate legal action, termination of any existing relationship with our organization, and may be held liable for damages caused. Furthermore, we reserve the right to report such activities to the relevant authorities for further investigation and potential prosecution.
Compliance: All employees, contractors, and third-party vendors are required to adhere to this policy and report any suspicious activities or security breaches immediately to the designated IT security team. Failure to comply with this policy may result in disciplinary action, up to and including termination of employment or contract.
This policy is in place to protect the confidentiality, availability, and integrity of our website and its data, and to maintain a secure online environment for our organization and its stakeholders
The Site and any content or resource viewed through it is available for your personal, private, and non-commercial use only. This includes, but is not limited to, information about LOA events, race timings, finisher lists, etc. You may link only to the Site’s home page, but not to any other page or portion of the Site. You agree not to, and warrant and represent that you will not assist any third-party in engaging in any activity or attempting in any way, to reproduce, in whole or in part, any content provided by the Site through any method (including, without limitation, through crawling, copying, caching, or framing), unless such access is expressly permitted in a written agreement executed by LOA. You may not, for instance, (a) incorporate the information, content, or other material in any database, compilation, archive, API or cache; (b) deep-link to the Site for any purpose; (c) access the Site manually or with any robot, spider, web crawler, extraction software, automated process, device, program, or algorithm to scrape, copy, or monitor any portion of the Site; (d) take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site; or (e) attempt to gain unauthorized access to any portion or feature of the Site by hacking, password mining, or any other illegitimate means. You agree not to use the Site, or any services made available through the Site for commercial purposes and agree not to share or transfer your account login information (if any) with any third party. For avoidance of doubt, “commercial purposes” includes non-profit purposes.
For security, fraud prevention, and identity verification, the use of Virtual Private Networks (VPNs) is strictly prohibited when:
Communicating with Lights Over America staff, or
Submitting registration forms, ticket orders, or any official event documentation.
Emails or messages sent through a VPN will be ignored and will not receive a response.
Any registration or ticket order submitted using a VPN will be automatically denied and considered invalid.
No exceptions will be made for VPN-based submissions.
All participants are required to use a verifiable, non-VPN internet connection for communication and registration.
By registering or submitting information, participants acknowledge that they are responsible for complying with this policy.
Failure to follow this rule will result in denied entry without refund, and participants will have no grounds to dispute this enforcement.
Lights Over America maintains strict controls over ticket distribution to ensure a safe, fair, and enjoyable festival experience. All attendees, third parties, and affiliates are subject to the following rules:
Ticket scalping is strictly prohibited. This includes purchasing tickets with the intent to resell, transfer, or profitin any form.
Tickets obtained for resale, barter, or any form of compensation will be automatically voided.
Tickets may be purchased in groups of up to 4 individuals per order.
Only one transaction per group is allowed unless explicit written permission is obtained from Lights Over America in advance.
Attempts to exceed these limits without approval will result in:
Cancellation of all affected tickets
Possible permanent bans from all current and future Lights Over America events
All ticket holders must complete a full registration form with accurate legal name, age, and permanent home address.
Information must match government-issued identification, including REAL ID if required.
Registration forms must be submitted within the required timeframe (typically within one week of purchase). Late or incomplete submissions result in automatic denial of entry.
Each registrant is limited to one registration submission. Forms cannot be corrected after submission; assistance must be requested before submitting.
Lights Over America uses digital audit trails and verification systems to detect scalping, bulk purchases, VPN circumvention, and unauthorized resales.
Any registration or ticket submission deemed fraudulent, duplicated, or suspicious will be investigated and immediately revoked if found in violation.
Emails or forms submitted via VPNs or proxy servers will be automatically denied and ignored.
Tickets obtained or used in violation of this policy will be revoked without refund.
Individuals violating this policy may be permanently banned from all current and future Lights Over America events.
Organized attempts to circumvent this policy may result in legal action, including civil claims, injunctions, or other remedies.
Lights Over America reserves the right to verify the identity of all ticket holders at entry. Failure to provide matching identification will result in denied entry.
This policy is strict and non-negotiable. No exceptions will be made for friends, family, third-party platforms, or any perceived special circumstance.
By purchasing a ticket, attendees acknowledge that they understand and agree to fully comply with this policy.
Violation of this policy is considered a material breach of event rules and is enforceable to the fullest extent permitted by law.
Tickets may only be resold through Lights Over America’s official Fan-to-Fan Network.
Any resale attempts outside of this platform are strictly prohibited and considered a violation of this policy, resulting in revoked tickets and potential bans.
To maintain the safety, security, and integrity of Lights Over America, the following actions are strictly prohibited. Violation of any of these rules may result in revoked entry, removal from the event, or other enforcement actionswithout refund:
Sharing tickets with others is strictly prohibited. Tickets are issued per registered attendee and are non-transferable except through our official Fan-to-Fan Network.
Sharing parking passes with anyone outside your registered group is not allowed. Each pass is valid for the assigned vehicle only.
Purchasing tickets for someone whose order did not go through is prohibited. All attendees must register and submit accurate information independently.
Buying tickets with the intent to resell or profit (scalping) is strictly prohibited. Any tickets purchased for resale outside the official Fan-to-Fan Network will be voided, and the buyer may face permanent bans from future events.
Sharing your registered address with anyone outside your direct family is prohibited.
Purchasing tickets solely to gain access to an address or location for any reason is strictly forbidden. This includes obtaining addresses for solicitation, trespassing, or other unauthorized activities.
This prohibited list may expand over time as new forms of fraud, theft, or disruptive behavior are identified.
Lights Over America reserves the right to revoke entry, cancel tickets, or remove individuals from the eventfor any reason deemed necessary to protect the festival experience, prevent violence, or mitigate fraudulent activity.
By attending Lights Over America, you acknowledge and agree to comply with all rules listed above. Failure to adhere to these prohibitions will result in enforcement actions at the sole discretion of Lights Over America staff.
Due to increasing security risks and the rise of violence at public events nationwide, Lights Over America enforces strict vehicle and entry controls. The following rules apply to all attendees:
Only registered vehicles associated with a valid ticket and attendee registration are allowed entry.
Vehicles must match the information provided during registration, including license plate and driver details.
The following forms of access are strictly prohibited:
Walk-ups — arriving without a pre-registered ticket or vehicle
Drop-offs by friends, family, or third parties
Rideshare services such as Uber, Lyft, or similar platforms
Cabs or taxis
Rental cars not registered under the attendee’s name
Any vehicle other than your own registered vehicle
These restrictions are designed to prevent unauthorized individuals from entering the festival with the intent to disrupt, cause harm, or otherwise interfere with the safety of attendees.
Violation of this policy may result in:
Denied entry at the gate
Revocation of tickets without refund
Removal from the event if the rule is violated during the festival
By attending Lights Over America, you acknowledge and agree to comply with these vehicle and entry rules. Failure to follow this policy will result in enforcement actions at the sole discretion of event staff.